Returns & Exchanges
At Earth Breeze, we stand behind our eco-friendly products with a 60-day Satisfaction Guarantee to ensure you love your sustainable cleaning experience. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange process to make things right.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer experience team via email with your order number and the reason for your return or exchange.
- 2.Receive Authorization
Our team will review your request and provide a prepaid return shipping label or instructions for your specific eco-friendly product.
- 3.Package Your Item
Place the items in their original packaging or a secure envelope to minimize shipping waste and attach the provided return label.
- 4.Get Refunded
Once we receive your return, we will process your full refund or ship out your exchange product within 3-5 business days.